Certificate in Hotel Operations Management

Discover everything you need to know about managing a hotel!
This course is designed for those working in the industry who want to take a step up the ladder or anyone looking to get their foot in the door at a hotel. The most successful hotel managers have training, experience, networking (industry connections), communication and I.T. skills, personality, creativity, problem solving skills, awareness and attitude. From the front desk to building maintenance, this course covers it all!

Students rate us 4.8 out of 5 stars

Here at The Career Academy we value every student experience. Study with us and find out for yourself!

100% Online Delivery

Get instant access

Plus receive unlimited tutor support via phone & email from experienced professionals.

Duration & Course Level

~100 Hours | 6 Months Access

Study in your own time, at your own pace. Students generally complete one module per-week.

Get Qualified & Earn More

Obtain Your Dream Career

Be awarded with an industry and employer recognised certificate of achievement on completion of this course.

Industry Recognised

How you'll benefit

    • Gain an accredited certificate to add to your CV and pursue a career as a life coach.
    • Learn the fundamentals of life coaching and how to help facilitate change
    • Advance your career by learning new techniques to help your clients learn and develop
    • Use your new skills to help a wide range of people in a wide range of contexts
    • Get promoted and achieve your own goals
    • Understand the key principles of success, self-awareness, managing time and productivity, and helping people to achieve their goals and dreams.
    • Learn to deal with people positively by understanding their behaviour
    • Advance your career by improving your communication and people management skills
    • Gain a foundation for working in counselling online and offline in sessions, management or education
    • Receive a FREE 12 month student membership to the International Association for Counselling.

Course Modules

  • The Nature and Scope of Psychology
  • The Neurological Basis of Behaviour
  • Environmental Effects on Behaviour
  • Consciousness and Perception
  • Personality
  • Psychological Development
  • Needs, Drives and Motivation
  • Stress
  • Abnormal Behaviour
  • Individual Behaviour
  • Group Behaviour
  • Methods of Dealing with Psychological Problems
  • Conflict Resolution
  • Interpersonal Communication Skills
  • Learning Specific Skills
  • Listening and Bonding
  • Reflection
  • Questioning
  • Interview Techniques
  • Changing Beliefs and Normalising
  • Finding Solutions
  • Ending the Counselling
  • The Counselling Session
  • Focusing on the Present
  • Telephone Counselling
  • Dealing with Crisis
  • Problem Solving Techniques I – Aggression
  • Problem Solving Techniques II – Depression
  • Problem Solving Techniques III – Grief and Loss
  • Problem Solving Techniques IV – Suicide
  • Psychoanalytic Psychotherapy I: Freud, Erikson & Jung
  • Psychoanalytic Psychotherapy II: Adler
  • Humanistic / Existential Approaches I: Gestalt Therapy
  • Humanistic / Existential Approaches II
  • Rational Emotive Behavioural Therapy
  • Behavioural Therapy
  • Solution-Focussed Counselling
  • Cognitive Behavioural Therapy
  • Understanding Counselling
  • Ethics & Confidentiality
  • Understanding the Self
  • Personality
  • Emotions and Behaviour
  • Supervision
  • Referral Practice
  1. Principles of Life Coaching
  2. Coaching Skills and Processes
  3. Setting SMART Goals
  4. Advanced Coaching Techniques
  5. Change Management – Boost Performance During Change
  6. Effective Time Management
  7. Developing a Vision and Mission Statement
  8. The Perfect Coaching Session
  9. Ethics, Boundaries and Safety
  10. Business Principles and Setting up a Coaching Business

Why The Career Academy?

We're an internationally recognised online education provider, who partners with industry to deliver you the latest and most up to date content. We have over 15 years experience in online education and help change the lives of over 20,000 students every single year.

  • Upskill and be awarded with a certificate of achievement to help you reach your potential & earn more.
  • Flexible online learning so you can study whenever and wherever you want.
  • Get free access to the career centre who will review and improve your CV to help you succeed.
  • 83% of our graduates say our qualifications improved their ability to get a new job or promotion.

Receive unlimited tutor support

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.

Be awarded with an industry recognised certificate

Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.

TCA Certificate

100% Money Back Guarantee

After enrolling, you’ll receive an 14-day cooling off period (or trial period). If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee.

Get all the info you need

A Course Consultant will be in touch to provide you with all information you need.

They will also be able to help with any questions regarding your enrolment process, course fees or how online study works.

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Frequently Asked Questions​

There are no entry requirements or pre-requisites to enrol into this course. You can enrol online directly by clicking on “Enrol Now” and follow the prompts. 

This course takes approximately 400 hours, and you’ll have up to 18 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week. But if life gets busy you can take longer and even apply for a course extension if you need more time.

This qualification is Internationally recognised. Our qualifications are highly sought after by employers around the world and accredited by global industry bodies such as ICOES.

Your course will be delivered through our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors and student services will check in on your progress and help you every step of the way.

Watch this video to see how online learning works: