Certificate in Reception & Office Support

In no time at all, you’ll be in charge of the office
Being “front of house” plays such a pivotal role in any business. And that could be you after this comprehensive 10 week course. You’ll learn how to converse with clients and help with any enquiries and issues they might have. You’ll also learn key office and administrative skills, which will enable you to fulfil a reception, administration or office support role.

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100% Online Delivery

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Plus receive unlimited tutor support via phone & email from experienced professionals.

Duration & Course Level

~140 Hours | 6 Months Access

Study in your own time, at your own pace. Students generally complete one module per-week.

Get Qualified & Earn More

Obtain Your Dream Career

Be awarded with an industry and employer recognised certificate of achievement on completion of this course.

Industry Recognised

How you'll benefit

  • Gain an understanding of Microsoft Word, Excel and Powerpoint.
  • Learn the principles of both verbal and written communication.
  • Learn online, at your own pace, with tutor support by phone and email.
  • Increase your job prospects and learn key office and administrative skills.
  • Receive an employer recognised qualification and add to your CV.
  • Get access to The Career Centre – get a FREE CV Review & job tips to help you succeed.
  • FREE access to the CCH Wheelers eLibrary with over 50 textbooks to help you study.

Course Modules

The Certificate in Reception & Office Support comprises the following 11 modules;
  1. Role of a Receptionist
  2. Effective Business Communication
  3. Introduction to Microsoft Word
  4. Time Management, Ethics and Professionalism
  5. Organise Schedules
  6. Office Organisation and Procedures
  7. Workplace Health and Safety
  8. Customer Service Skills
  9. Customer Relationship Management
  10. Using Microsoft Excel
  11. Dealing with Invoicing, Credit Policies and Cash Management

Why The Career Academy?

We're an internationally recognised online education provider, who partners with industry to deliver you the latest and most up to date content. We have over 15 years experience in online education and help change the lives of over 20,000 students every single year.

  • Upskill and be awarded with a certificate of achievement to help you reach your potential & earn more.
  • Flexible online learning so you can study whenever and wherever you want.
  • Get free access to the career centre who will review and improve your CV to help you succeed.
  • 83% of our graduates say our qualifications improved their ability to get a new job or promotion.

Receive unlimited tutor support

Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed. They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.

Be awarded with an industry recognised certificate

Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This an industry recognised certificate which will go a long way to helping you get a new job or promotion. You’ll also be given access to our exclusive Career Centre and be eligible for a free CV Review.

TCA Certificate

100% Money Back Guarantee

After enrolling, you’ll receive an 14-day cooling off period (or trial period). If you decide the course isn’t for you within the trial period, you’ll get a full money back guarantee.

Get all the info you need

A Course Consultant will be in touch to provide you with all information you need.

They will also be able to help with any questions regarding your enrolment process, course fees or how online study works.

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Frequently Asked Questions​

There are no entry requirements or pre-requisites to enrol into this course. You can enrol online directly by clicking on “Enrol Now” and follow the prompts. 

This course takes approximately 140 hours, and you’ll have up to 6 months to complete. Study in your own time, at your own pace. Most of The Career Academy courses are designed so that you do one module a week. But if life gets busy you can take longer and even apply for a course extension if you need more time.

Upon the completion of this course, you can obtain a job as a Receptionist or Administration Assistant.

Employers also constantly approach The Career Academy looking for students and employers also advertise jobs in the Career Centre (available once you enrol). You’ll also receive a FREE CV review.

This qualification is Internationally recognised. Our qualifications are highly sought after by employers around the world and accredited by global industry bodies such as ICOES.

Your course will be delivered through our online learning platform. You can access our online learning platform from any web browser 24/7 so you can work whenever and wherever you want. You can also interact with your tutors and other students within the learning environment. Online learning allows you to make the best use of your time and puts all the resources you need at your fingertips. There are no set course start dates, you can start whenever you are ready. Your tutors and student services will check in on your progress and help you every step of the way.

Watch this video to see how online learning works: