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General Queries

Cancel or Refund

For students to Cancel, they must go to this URL – and fill in the form. They will receive an update if the cancellation is processed.

Cooling Off Period

NZ’s cooling off period is 8 Business Days
AU’s cooling off period is 10 Business Days
IE UK and Global have a 14 Day cooling off period 

Course Spreadsheet

The Advisors Spreadsheet contains all Courses on each website as well as important information, such as duration, prices, and Info packs, View Here

Staff Roles

Marketing Manager/Lead Volumes/Advertising/Promotions

Aidan O’Donnell

Marketing Team Leader/Coupons/Website Fixes/SKU Codes

Campbell Kaczynski

UX/UI/Backend Web/Integrations/Order & Invoice issues

Izzy Martin-Guethert

Social Media/SEO/Blogs

Pavan Raju

Team Specific Queries

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